Key Takeaways

  • Having good dental health always matters, especially during the pandemic.
  • Dentists believe dental care is health care and will treat anyone regardless of vaccination status.
  • Dentists are trained infection and control professionals who are committed to keeping you safe during your visit.
  • Dentists can not share their staff’s vaccination status under the Personal Health Information Protection Act. They also do not have to disclose their own.

We’re now into year three of the pandemic and even though public health measures have eased, dentists are keeping some of the enhanced safety measures created in response to COVID-19 in place. That means you can still expect to be screened before your appointment, and dental practices may ask you to keep your mask on before and after treatment while in the office, along with other safety measures. It’s for everyone’s protection.

Dental problems are easier and less expensive to treat before you can see or feel them, which is why it’s important to resume your regular appointments so that your dentist can catch any problems early. Call your dentist and find out what your options are. Because the last thing you need this year is a toothache.

Dentists are working hard to keep you protected

Dentists must follow the Infection Prevention and Control standards from the Royal College of Dental Surgeons of Ontario and information from the Chief Medical Officer of Health when providing care during the pandemic. Here’s what you can expect at your next appointment.

  • You may be screened for COVID-19 symptoms before your appointment. Your temperature may be taken with a touchless thermometer when you arrive for your appointment.
  • You may be asked to wear a mask or face covering while in the office except during treatment.
  • Dentists can not share their staff’s vaccination status under the Personal Health Information Protection Act. They also do not have to disclose their own.
  • Your office may ask that you come alone. There may be exceptions for small children and people who require assistance. If a parent or caregiver is allowed, they will also be subject to screening measures.
  • Plan to pay by touchless payment, such as credit card or Interac.
  • Please stay home if you are sick. If you are sick and have an upcoming dental appointment, call your dental office to report symptoms, reschedule, or ask about other care options.

Thank you for your patience, understanding and help in keeping our offices safe for everyone. We’re all in this together.

Frequently Asked Questions