Description
We have a team of experienced, trusted and caring members who value patient care and are passionate about oral health. We are a digital forward office and always strive for excellence.
Our ever-growing Company is looking to add a Treatment Coordinator to our team. We’re a team that’s dedicated to the development and treatment of young adults and we work hard to ensure each of our patients receive the care and attention they need to trust the are in the best hands. The perfect Treatment Coordinator will be empathetic, dedicated, efficient, resourceful and goal driven. We use this role to develop management and many other opportunities within our 5 practices.
- Being accountable for the designated Associates schedule;
- Handling patient calls and inquiries about appointments, confirmations, changes and cancellations;
- Verifying and updating any patient information;
- Daily/weekly confirmation calls and follow-up calls to patients booked in the doctor’s schedule;
- New patient interviews and patient relations;
- Efficient patient flow and the handling of any situation which is slowing down or stopping the flow;
- Providing Case Presentations with patient, and present fees over the phone or in person;
- Addressing patient concerns and problem solve the matters that arise;
- Directing and managing all predetermination’s and scheduling of appointments for appointed doctors;
- Discussing insurance break-downs with patient;
- Form payment plans and implement financial agreements with patients;
- Calling in prescriptions and sending consent forms to patient by email/mail;
- Processing referral letters and other patient-related correspondence;
- Documenting all discussed with patients in Abel Dent; and
- Other tasks as assigned.
Qualifications
- High school diploma or equivalent;
- Previous as a Dental Receptionist or in a clinical role;
- Strong attention to detail and ability to follow instructions accurately;
- Excellent organizational and time management skills; and
- Ability to work well in a team environment.
How to Apply
Please email your resume to:
Hannah Kendall at careers@blusky.dental