Description
About Us:
We are looking for a growth-oriented, self-motivated, competitive, and detailed-oriented Dental Administrator to join our team. We are located less than 10 minutes away from Downtown Markham. Our practice is newly renovated, fully digital, with high end technology. We take a relationship-based approach to patient care. We are a multi-disciplinary practice offering comprehensive dental care and provide a wide variety of dental services including General Dentistry, Implants, Oral Surgery, Invisalign, Cosmetic Services, and Botox Therapy.
The successful candidate will have a passion for teamwork and building strong patient relationships.
A Day in the life of Dental Administrator at Markham Dental:
-Handle administrative duties with efficiency and accuracy
-Respond to inquiries through telephone, text, and/or email in a professional and timely manner
-Determine Patient Chief of Concerns and present/discuss treatment plan options
-Review and handle all financial information and work with patient to find payment plan if needed
-Motivate patient to treatment acceptance
-Phone record keeping of all patient interactions and follow up as appropriate
-Book and coordinate patient appointments
-Optimize the schedule efficiency and filling in any opening to meet daily/weekly/monthly practice goal and to coordinate patient flow for clinicians
-Act as a liaison between doctor and patient
Join our team if this is you:
-You are self-driven and will take initiative to improve processes to make Markham Dental the #1 recommended dental practice
-You have a track record of excellence in customer service with high performance of phone and sales skills. You enjoy establishing relationships with new and returning patients
-You work well with a team of multidisciplinary professionals
-You have exceptional communication skills with the ability to demonstrate these skills in both face-to-face and electronic formats including but not limited to telephone and email systems with special attention to detail and accuracy
-You have the ability to prioritize and plan ahead. You are able to manage time effectively
-You demonstrate a positive attitude, self-motivation, organization, and resourcefulness
-You want to constantly be improving your quality of work, eager to learn and open-minded to change
-You are driven by results, solutions, and impact